Terms of Service
Acceptance of Terms
By accessing or using Sheldn ("Company," "we," "us," or "our") on sheldn.ai, you agree to be bound by these Terms of Service.
Description of Service
Sheldn provides a platform that deploys personal AI assistant instances on Telegram, Discord, and WhatsApp. Our assistants are powered by third-party AI models including ChatGPT, Claude, Gemini, and Grok.
Eligibility
You must be at least 18 years old to use the Service.
Account Registration
You may register using Google authentication or email/password. You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account.
Subscriptions and Payments
Paid subscriptions are processed via Stripe. Subscriptions renew automatically unless canceled. You can cancel at any time, and cancellation takes effect at the end of your current billing period.
7-day Money-Back Guarantee
We offer a 7-day money-back guarantee for eligible first-time subscriptions. Please review full terms at /moneyback-guarantee.
Acceptable Use
You agree not to use the Service for spam, malware distribution, illegal content, or unauthorized reselling of our Service.
Third-Party AI Models
The Service relies on third-party AI providers including OpenAI, Anthropic, Google, and Moonshot. We are not responsible for outages, model behavior, or policy changes of third-party providers.
Intellectual Property
All Service software, branding, and content (excluding your submitted data) are owned by Sheldn or its licensors and are protected by applicable intellectual property laws.
Data and Privacy
Your use of the Service is also governed by our Privacy Policy at /privacy.
Service Availability
We strive to provide reliable access but do not guarantee uninterrupted Service availability.
Limitation of Liability
To the maximum extent permitted by law, Sheldn is not liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the Service.
Disclaimer of Warranties
The Service is provided "as is" and "as available" without warranties of any kind, express or implied.
Indemnification
You agree to indemnify and hold harmless Sheldn from claims, liabilities, losses, and expenses arising out of your use of the Service or violation of these Terms.
Termination
We may suspend or terminate access to the Service for violations of these Terms or to protect our users, systems, or business.
Changes to Terms
We may update these Terms from time to time. Updated versions will be posted on this page with a revised "Last updated" date.
Governing Law
These Terms are governed by and construed in accordance with applicable laws of the jurisdiction in which Sheldn operates, without regard to conflict of law principles.
Contact Us
Questions about these Terms can be sent to support@sheldn.ai.
Sheldn